Doing Business in Asia Pacific

Would an increased understanding of the Asian Culture help you in your role? Are you looking to expand to the Asia Pacific region, are you managing a virtual team based in Asia or do you have Asia Pacific franchise holders or other stakeholders here in Australia. Do you have employees that you are relocating overseas? If you answered yes to any of these questions, read on…

The Asia Pacific region particularly China and India is playing an increasingly vital role in the Australia economy, yet their culture, communication style and business practices are often at polar opposites of ours.

To ensure you gain the maximum potential from your Asia Pacific employees, clients and other stakeholders you need to know as much as possible about their culture. Click onto our Asian Cultural Knowledge Quiz to test your knowledge of Asia Pacific business practices.

About the Cultural Training Course

At the end of this cultural training course, delegates will have a greater understanding of how to adapt to doing business with different cultures, specifically Asian cultures.

Training Course Outline

Introduction

1. Points to consider
2. Key differences between Eastern and Western cultures

Section 1 - Breaking Down The Barriers

1. The cost of assumptions
2. Changing behaviour to suit the surroundings
3. Trust
4. Seek first to understand and then to be understood
5. Judging books by their covers
6. Dealing with language barriers

Section 2 - Communication With Different Cultures

1. Listening and questioning to find the core issues
2. Successful influencing into Asia
3. Managing expectations when dealing with Asian cultures

Section 3 - Giving Effective Feedback Across The Culture Barrier

1. How to give feedback to your customer
2. Giving positive feedback
3. Asking them what they think first
4. The feedback sandwich
5. Conflict resolution

Conclusion

• Tips for doing business in Asia
• Points to remember

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